It’s always been fascinating to me why more businesses don’t use a voice over phone messaging service for on-hold to market their business or company. Vo for phone messaging is a mixed-audio program of ads, updates, exclusive offers and other messages that plays through your phone system. Your customers listen to these messages while parked on hold or being transferred to another extension.
When done well, voice over phone messages for IVR turns unproductive wait time into a valuable opportunity to speak one-to-one with prospective buyers. You can leverage VO for on-hold to advertise products and services, make special offers, highlight store locations and hours, and improve your company image. Best of all, VO phone service reaches a highly receptive audience — those customers and prospects who are already informed and interested enough to approach you.